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Consent comes first

Shoppers choose what to switch on. The store owns its data and keeps its checkout.

ValerIA chat on the Voltia test store, Before we start screen: 18+, adjustable promotions, memory and health data only when signed in.
ValerIA chat on a phone, Abita test store, Before we start screen.

What ValerIA guarantees

  • GDPR and EU AI Act compliant

    The store is the data controller and Valeria S.r.l. processes data on its behalf. The chat always says it is an AI.

  • Real products

    Cards and cart come from your live catalog, with its prices.

  • Payment stays with you

    Shoppers pay in your checkout. Orders reach us without addresses, emails, phone numbers or payment data.

  • Checks on what comes in

    Personal and health data are caught before the answer. Images go through a safety check.

  • Shoppers decide

    Memory, order help and purchase measurement start switched off, until the shopper turns them on.

  • Your data stays yours

    Store data does not train AI models. Conversations are kept 90 days after they close. Dictation audio is never stored.

  • Clear access

    Roles per store and a change log. Our support team gets in only with time-limited, revocable access.

  • Documents

    Privacy notice · Data processing agreement · Terms of service