Free
$0
No charge
50 messages every 30 days
- 5 minutes of voice transcription a month
- 10 active sources
Start free on Shopify.
Shopify plans
7 days free
Basic
$65 a month
Or $588 a year,
save 25%
750 messages a month
- 30 minutes of voice transcription a month
- 50 active sources
7 days free
Grow
$175 a month
Or $1,788 a year,
save 15%
2,000 messages a month
- 120 minutes of voice transcription a month
- 150 active sources
7 days free
Advanced
$499 a month
Or $5,388 a year,
save 10%
6,000 messages a month
- 360 minutes of voice transcription a month
- 500 active sources
Enterprise
Tailored
Demo, integration project, Go live
Integration a project on your catalog
- Any kind of store, larger volumes
- Our team runs the launch with you
Prices in US dollars. Shopify bills them in your currency, every 30 days or once a year. Every plan has the same features: only the limits change.
Compare the plans
Same features on every plan. Messages, voice minutes and sources grow with it.
| Free | Basic | Grow | Advanced | Enterprise | |
|---|---|---|---|---|---|
| Price | |||||
| Monthly price | Free | $65 | $175 | $499 | Tailored |
| Yearly price Saves 25%, 15% or 10%. | Not included | $588 | $1,788 | $5,388 | Tailored |
| Free trial | Not included | 7 days | 7 days | 7 days | Demo |
| Usage | |||||
| Messages a month Free renews every 30 days. | 50 | 750 | 2,000 | 6,000 | Tailored |
| Voice transcription Minutes a month. | 5 min | 30 min | 120 min | 360 min | Tailored |
| Active sources Guides, PDFs and store pages. | 10 | 50 | 150 | 500 | Tailored |
| In the chat | |||||
| Product search and advice | Included | Included | Included | Included | Included |
| Add to cart from the chat | Included | Included | Included | Included | Included |
| Answers from PDFs and store pages | Included | Included | Included | Included | Included |
| Dictation and product photos For signed-in shoppers. | Included | Included | Included | Included | Included |
| Order status and tracking Signed-in shoppers, with consent. | Included | Included | Included | Included | Included |
| Italian and English | Included | Included | Included | Included | Included |
| Channels | |||||
| Website chat | Included | Included | Included | Included | Included |
| WhatsApp and Telegram | Included | Included | Included | Included | Included |
| Retailer Portal | |||||
| Campaigns | Included | Included | Included | Included | Included |
| Store instructions | Included | Included | Included | Included | Included |
| Conversations and analytics | Included | Included | Included | Included | Included |
| Take over a chat | Included | Included | Included | Included | Included |
| Team roles per store | Included | Included | Included | Included | Included |
| Usage alerts At 80% and 100% of messages. | Included | Included | Included | Included | Included |
| Store and launch | |||||
| Shopify store | Included | Included | Included | Included | Included |
| Custom or headless store Through a dedicated integration project. | Not included | Not included | Not included | Not included | Included |
| Launch run with our team | Not included | Not included | Not included | Not included | Included |
Questions on pricing
What counts as a message?
Each shopper message that ValerIA answers counts as one. Its reply is part of that same message.
How does the free trial work?
Basic, Grow and Advanced start with 7 free days, with the limits of the plan you chose. The first charge comes when the trial ends.
How am I billed?
On your Shopify bill. Prices are in US dollars and Shopify converts them to the currency you pay in, euros for example. Monthly plans renew every 30 days, yearly plans once a year.
Why pay yearly?
You save 25% on Basic, 15% on Grow and 10% on Advanced, and you still get the full monthly allowance every month.
How do I know when messages run low?
You get an alert at 80% and 100% of the month's messages, so you can move to a larger plan in time.
Can I change plan?
Yes. Open the app's plan page in your Shopify admin and pick another plan whenever you need it.
What are active sources?
The guides, PDFs and store pages ValerIA answers from. Products and prices come from your live catalog and never count as sources.
Do I need a developer?
No. Install the app from the Shopify App Store, pick a plan and switch the chat on in your theme editor.
Can I cancel?
Yes. Uninstall the app from Shopify and the subscription ends. We delete your store's data within 30 days.
When is Enterprise the better fit?
When your store is not on Shopify, or you need larger volumes and a launch run with our team. It starts with a demo.