# Start free on Shopify. > The ValerIA app for Shopify: four plans from free to $499 a month, 7 days free on paid plans, compared side by side. Enterprise for any store. **This page answers:** How much does ValerIA cost? Pick a plan by monthly messages. Every paid plan starts with 7 days free. [Install on Shopify](https://apps.shopify.com/valeria) · [Compare the plans](https://valeria.food/pricing/#compare) - **Free**: No charge. 50 messages every 30 days. 5 minutes of voice transcription a month, 10 active sources. - **Basic**: $65 a month. Or $588 a year, save 25%. 7 days free. 750 messages a month. 30 minutes of voice transcription a month, 50 active sources. - **Grow**: $175 a month. Or $1,788 a year, save 15%. 7 days free. 2,000 messages a month. 120 minutes of voice transcription a month, 150 active sources. - **Advanced**: $499 a month. Or $5,388 a year, save 10%. 7 days free. 6,000 messages a month. 360 minutes of voice transcription a month, 500 active sources. - **Enterprise**: Tailored. Demo, integration project, Go live. Any kind of store, larger volumes. Our team runs the launch with you. Prices in US dollars. Shopify bills them in your currency, every 30 days or once a year. Every plan has the same features: only the limits change. [See Enterprise](https://valeria.food/pricing/enterprise/) ## Compare the plans Same features on every plan. Messages, voice minutes and sources grow with it. ### Price | | Free | Basic | Grow | Advanced | Enterprise | | --- | --- | --- | --- | --- | --- | | Monthly price | Free | $65 | $175 | $499 | Tailored | | Yearly price (Saves 25%, 15% or 10%.) | - | $588 | $1,788 | $5,388 | Tailored | | Free trial | - | 7 days | 7 days | 7 days | Demo | ### Usage | | Free | Basic | Grow | Advanced | Enterprise | | --- | --- | --- | --- | --- | --- | | Messages a month (Free renews every 30 days.) | 50 | 750 | 2,000 | 6,000 | Tailored | | Voice transcription (Minutes a month.) | 5 min | 30 min | 120 min | 360 min | Tailored | | Active sources (Guides, PDFs and store pages.) | 10 | 50 | 150 | 500 | Tailored | ### In the chat | | Free | Basic | Grow | Advanced | Enterprise | | --- | --- | --- | --- | --- | --- | | Product search and advice | Included | Included | Included | Included | Included | | Add to cart from the chat | Included | Included | Included | Included | Included | | Answers from PDFs and store pages | Included | Included | Included | Included | Included | | Dictation and product photos (For signed-in shoppers.) | Included | Included | Included | Included | Included | | Order status and tracking (Signed-in shoppers, with consent.) | Included | Included | Included | Included | Included | | Italian and English | Included | Included | Included | Included | Included | ### Channels | | Free | Basic | Grow | Advanced | Enterprise | | --- | --- | --- | --- | --- | --- | | Website chat | Included | Included | Included | Included | Included | | WhatsApp and Telegram | Included | Included | Included | Included | Included | ### Retailer Portal | | Free | Basic | Grow | Advanced | Enterprise | | --- | --- | --- | --- | --- | --- | | Campaigns | Included | Included | Included | Included | Included | | Store instructions | Included | Included | Included | Included | Included | | Conversations and analytics | Included | Included | Included | Included | Included | | Take over a chat | Included | Included | Included | Included | Included | | Team roles per store | Included | Included | Included | Included | Included | | Usage alerts (At 80% and 100% of messages.) | Included | Included | Included | Included | Included | ### Store and launch | | Free | Basic | Grow | Advanced | Enterprise | | --- | --- | --- | --- | --- | --- | | Shopify store | Included | Included | Included | Included | Included | | Custom or headless store (Through a dedicated integration project.) | - | - | - | - | Included | | Launch run with our team | - | - | - | - | Included | ## Questions on pricing ### What counts as a message? Each shopper message that ValerIA answers counts as one. Its reply is part of that same message. ### How does the free trial work? Basic, Grow and Advanced start with 7 free days, with the limits of the plan you chose. The first charge comes when the trial ends. ### How am I billed? On your Shopify bill. Prices are in US dollars and Shopify converts them to the currency you pay in, euros for example. Monthly plans renew every 30 days, yearly plans once a year. ### Why pay yearly? You save 25% on Basic, 15% on Grow and 10% on Advanced, and you still get the full monthly allowance every month. ### How do I know when messages run low? You get an alert at 80% and 100% of the month's messages, so you can move to a larger plan in time. ### Can I change plan? Yes. Open the app's plan page in your Shopify admin and pick another plan whenever you need it. ### What are active sources? The guides, PDFs and store pages ValerIA answers from. Products and prices come from your live catalog and never count as sources. ### Do I need a developer? No. Install the app from the Shopify App Store, pick a plan and switch the chat on in your theme editor. ### Can I cancel? Yes. Uninstall the app from Shopify and the subscription ends. We delete your store's data within 30 days. ### When is Enterprise the better fit? When your store is not on Shopify, or you need larger volumes and a launch run with our team. It starts with a demo. ## Your shoppers are already asking. Let ValerIA answer. The first 7 days are free on every paid plan. Questions first? Book a demo with Riccardo. [Install on Shopify](https://apps.shopify.com/valeria) · [Book a demo](https://bookings.cloud.microsoft/bookwithme/user/ea2a57826b7e4d8fb2e0995f5ca84ad1@valeria.food/meetingtype/sFcPvPLtckGHiXKCetVO0Q2?anonymous&ismsaljsauthenabled&ep=mcard) ## Features on this page, with their status - **Live for every store.** ValerIA runs on Shopify through our app, installed from the Shopify App Store. Then you switch the chat on in your theme. - **Live for every store.** Every product and price comes from your live catalog. - **Live for every store.** Shoppers ask in their own words. ValerIA finds products in your live catalog and fills your store's cart. - **Live for every store.** Checkout stays in your store. ValerIA never sees payment data. - **Live for every store.** Add PDF guides and policies, pick Shopify pages, policies and blog posts, and add public web pages. ValerIA advises with them, while products and prices still come from your catalog. - **Live under a condition.** Signed-in shoppers can speak instead of typing. ValerIA turns speech into an editable message. Condition: the shopper is signed in to the store, because the website chat shows the microphone only then. - **Live under a condition.** Signed-in shoppers can send a photo of a product or a label and ask about it. Condition: the shopper is signed in to the store, because the website chat shows the attach button only then. - **Live under a condition.** Signed-in shoppers can check recent orders, shipping and tracking in the chat. Condition: signed-in shopper and consent. - **Live for every store.** Chat and Retailer Portal in Italian and English. - **Live for every store.** ValerIA works inside your storefront, next to your products and your checkout. - **Live for every store.** Shoppers can also chat with your store on WhatsApp. - **Live for every store.** Shoppers can also chat with your store on Telegram, through your own store bot. - **Live for every store.** Create and schedule campaigns, or rules that stay on, that boost or reduce products, brands or categories. Every change stays in the history. - **Live for every store.** Set tone, fallback language and commercial suggestions in your own words. Deceptive instructions are rejected. - **Live for every store.** Read what shoppers ask, by channel and state, with their feedback. - **Live, switched on by the retailer.** Your team can take over a website chat from the Retailer Portal and hand it back to ValerIA. It gets a notice, in the Portal or by email, when a shopper asks for a person. - **Live for every store.** Invite your team with per-store roles. Changes are recorded in an audit log. - **Live for every store.** Get notified at 80% and 100% of your monthly messages. - **Live under a condition.** Custom storefronts connect through a dedicated integration project. Condition: the retailer implements the Commerce Gateway. Riccardo Castagno, Co-founder and CEO. [Book a meeting with Riccardo Castagno](https://bookings.cloud.microsoft/bookwithme/user/ea2a57826b7e4d8fb2e0995f5ca84ad1@valeria.food/meetingtype/sFcPvPLtckGHiXKCetVO0Q2?anonymous&ismsaljsauthenabled&ep=mcard) --- Page: https://valeria.food/pricing/ · In Italian: https://valeria.food/it/pricing.md · Site index: https://valeria.food/llms.txt · Updated: 2026-11-10