# Where your shoppers already are

> ValerIA answers shoppers in your website chat, on Telegram and on WhatsApp, with the same catalog and the same campaigns.

**This page answers:** Where can shoppers chat with ValerIA?

On your website, on Telegram and on WhatsApp, with the same catalog and the same campaigns.

- Website chat
- Telegram
- WhatsApp

## One channel, one switch

You switch it on from the Retailer Portal. Conversations from every channel land there.

- Website chat: Live
- Telegram: Live
- WhatsApp: Live

## Features on this page, with their status

- **Live for every store.** ValerIA works inside your storefront, next to your products and your checkout.
- **Live for every store.** Match the chat to your store: colors, corners and launcher position.
- **Live for every store.** Shoppers can also chat with your store on Telegram, through your own store bot.
- **Live for every store.** Shoppers can also chat with your store on WhatsApp.
- **Live for every store.** Same catalog, same campaigns, on your site, on Telegram and on WhatsApp.
- **Live for every store.** Read what shoppers ask, by channel and state, with their feedback.

Riccardo Castagno, Co-founder and CEO.

[Book a meeting with Riccardo Castagno](https://bookings.cloud.microsoft/bookwithme/user/ea2a57826b7e4d8fb2e0995f5ca84ad1@valeria.food/meetingtype/sFcPvPLtckGHiXKCetVO0Q2?anonymous&ismsaljsauthenabled&ep=mcard)

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Page: https://valeria.food/channels/ · In Italian: https://valeria.food/it/channels.md · Site index: https://valeria.food/llms.txt · Updated: 2026-11-08